Acceptance of terms
By using Onkaal.com or booking a service, you agree to these Terms & Conditions.
Services
Onkaal.com connects customers with independent, verified service professionals for repairs, cleaning, installation and maintenance at the customer's location.
Inspection charge
An inspection charge of ₹199 is applicable for all service visits. The technician inspects the issue and provides a quotation before starting any work. Work begins only after your approval.
Pricing & payment
Final charges depend on the work and parts required and are shown in the quotation and digital invoice. Payment is collected after service via cash, UPI, card or bank transfer.
Cancellation & rescheduling
You may cancel or reschedule free of charge before the professional is dispatched. Once the professional has visited, the inspection charge is applicable.
Warranty
Service warranty periods are listed on our Warranty page and apply to the same issue repaired by Onkaal. Physical damage, liquid damage, misuse or third-party tampering void the warranty.
Customer responsibilities
Please provide accurate details, safe access to the work area and supervise the service where appropriate.
Partners
Partners must provide genuine documents and maintain professional conduct. Onkaal may approve, reject or suspend partner accounts at its discretion.
Limitation of liability
Onkaal's liability for any claim is limited to the amount paid for the specific service, to the extent permitted by law.
Governing law
These terms are governed by the laws of India, with courts in Bengaluru, Karnataka having jurisdiction.
Questions? Contact us at onkaalservices@gmail.com or +91 9986019922. Onkaal.com, 28, 2nd Main Road, Koramangala, Bengaluru, Karnataka 560029.